Processing, Shipping & Returns

We ship worldwide via different channels. 

EU and UK customers - please place your order here. 

All other locations - please order here.

 

Processing

Most items are made to order, and since concrete requires curing time, please allow 1-4 weeks for us to produce your jewelry of choice. More specific  times are listed on every item page. Items that do not include concrete in their design are usually ready to ship within a week. We do keep some of the items in stock, so you might be surprised by a much faster turnaround time :).

 

Rush order

If you need an order to be delivered quickly, please be sure to choose the expedited shipping option. If you need to receive it by a specific date, please let us know at baara@baarajewelry.com, and we will do our best to accommodate your needs.

 

Shipping:

Due to the current situation in Israel, we offer express shipping on all orders.

Shipping approximate times and costs:

Israel: Courier service to your doorstep - up to 5 days from shipping day.  ///  cost: $6.50. Free on order over $50.

United states: 2-5 business days depending on location and customs.  ///  cost: $20. Free on order over $100.

Europe (excluding EU and UK): 2-5 business days depending on location and customs.  ///  cost: $20. Free on order over $100.

Rest of the world (excluding EU and UK): 2-5 business days depending on location and customs.  ///  cost: $20. Free on order over $100.

 

Please note that customs delays and any other delivery delays are out of our control, and you are responsible for any duties and taxes that your package may incur on arrival. 

  

Gift wrap

All items are beautifully presented in a lovely branded box, and are gift wrapped and ready to gift. If you would like to add a note, or have any other request regarding your order, we would be happy to accommodate your needs. Just let us know by sending us a note to baara@baarajewely.com.

 

Returns and Exchange

Returns: We want you to enjoy you jewelry! If, for any reason, you would like to return it, we offer a simple return policy. Just mail it back to us, in its original condition and package to the following address within 14 days of receiving it, and we will refund you via your original payment method after receiving the package. Please write - returned goods - on the envelope.

BAARA Guggenheim
23 Naftali St., Apt. 49
Jerusalem 9350728
Israel
Phone: +972-52-3866178   (please make sure you add our phone number on your package, to ensure that it reaches us.)

Emailing us at baara@baarajewelry.com about the return would be much appreciated, and may speed up your refund.

Exchange: If you would like to exchange your item please mail it back to us, in its original condition and package to the following address within 14 days of receiving it and send us an email with the shipping details and exchange request to baara@baarajewelry.com. Please write - returned goods - on the envelope.

BAARA Guggenheim
23 Naftali St., Apt. 49
Jerusalem 9350728
Israel
Phone: +972-52-3866178   (please make sure you add our phone number on your package, to ensure that it reaches us.)

 

Please note that shipping charges are non-refundable, and that you should pay for the return shipping for exchange or return. We recommend sending the package via registered mail so we can track its progress.

 

Return address:

BAARA Guggenheim
23 Naftali St., Apt. 49
Jerusalem 9350728
Israel
Phone: +972-52-3866178   (please make sure you add our phone number on your package, to ensure that it reaches us.)